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Return & refund rules for your custom gear

Understanding our made-to-order return policy ensures smooth gameplay! Each custom anniversary shirt is crafted specifically for your love story, making returns limited to quality issues only. Review our quality guarantee, refund process, and customer satisfaction commitment before your next purchase.

Shirts

Made-to-Order Policy

Due to the personalized, made-to-order nature of our custom wedding anniversary shirts, we do not offer returns or exchanges for change of mind, incorrect sizing decisions, or personal preference. Each item is specially designed and printed with your unique personalization details and cannot be resold.

Important: Please carefully review all personalization details, spelling, sizing, and design choices before completing your purchase. We are not responsible for errors in personalization information provided by the customer.

Quality Guarantee

We are committed to delivering high-quality products and stand behind our work. We offer full refunds or replacements only in the following cases:

Defective or Damaged Items

  • Manufacturing defects in the shirt or printing
  • Significant printing errors or quality issues
  • Items damaged during production

Our Mistakes

  • Wrong item sent
  • Our error in personalization (incorrect names, dates, or design elements as specified in your order)
  • Printing on wrong product type or color

How to Report Issues

If you receive a defective or incorrect item, please contact us immediately at service@8bitweddinganniversary.com within 7 days of receiving your order.

Please include:

  • Your order number
  • Clear photos of the issue
  • Description of the problem
  • Proof of purchase

Refund Process

For Qualified Claims:

  1. We will review your claim within 2 business days
  2. If approved, we will either send a replacement or issue a full refund
  3. No return shipping required for defective/incorrect items
  4. Refunds will be processed to your original payment method within 5-10 business days
  5. Please allow additional time for your bank or credit card company to process the refund

What We Don't Accept Returns For

  • Change of mind or sizing regrets
  • Customer errors in personalization details
  • Normal wear and tear
  • Orders placed with incorrect shipping information provided by customer

Shipping

We offer free shipping on all orders within the United States. Orders are typically processed and shipped within 3-5 business days.

Customer Satisfaction

Your satisfaction is our priority. If you have any concerns about your order that don't fall under our return policy, please contact us at service@8bitweddinganniversary.com. We're here to help and will work with you to find a solution.

Contact Us

For any questions about returns, refunds, or your order, please email us at: service@8bitweddinganniversary.com

We typically respond to all inquiries within 24 hours during business days.

This policy applies to all orders placed on our website. By placing an order, you acknowledge that you have read and agree to these terms.

INFORMATION

The best-selling Gildan softstyle tee is a staple every wardrobe should have. The shirt is made of durable cotton fabric and has a double-stitched bottom hem and sleeves. This shirt is long-lasting enough to become an everyday favorite!

  • Solid colors are 100% ring-spun cotton
  • Dark Heather is 65% polyester, 35% cotton
  • Fabric weight: 4.5 oz/yd² (153 g/m²)
  • Regular fit
  • Tubular construction
  • Shoulder-to-shoulder taping
  • Quarter-turned to avoid crease down the center
  • Blank product sourced from Bangladesh, Nicaragua, Honduras, Dominican Republic, Haiti or Guatemala
  • Disclaimer: Due to the fabric properties, the White color variant may appear off-white rather than bright white.

This product is made on demand.

Product measurements

Measurements are provided by suppliers. Product measurements may vary by up to 2" (5 cm).
Pro tip! Measure one of your products at home and compare with the measurements you see in this guide.

Size guide

ALength
Place the end of the tape beside the collar at the top of the tee (Highest Point Shoulder). Pull the tape measure to the bottom of the shirt.

BWidth
Place the end of the tape at the seam under the sleeve and pull the tape measure across the shirt to the seam under the opposite sleeve.

CSleeve length
Place the end of the tape at the center back of the collar, then pull the tape measure along the top seam of the sleeve. When you get to the shoulder hold the tape in place at the shoulder and continue to pull down the sleeve until you reach the hem of the sleeve.

SMLXL2XL3XL
Width, in18.0020.0022.0024.0026.0028.00
Length, in28.0029.0030.0031.0032.0033.00
Sleeve length, in8.238.508.749.029.259.49
SMLXL2XL3XL
Width, cm45.7250.8055.8860.9666.0471.12
Length, cm71.1273.6676.2078.7481.2883.82
Sleeve length, cm20.921.622.222.923.524.1
Product measurements may vary by up to 2" (5 cm).

How long does fulfillment take?

Most of our orders ship within 3 business days from the moment you place your order. In fact, more than 70% of orders leave our warehouse within 2 business days or fewer!

Shipping Time

Once shipped, your order typically arrives within 4–8 business days, depending on your location. You'll receive tracking details to follow your order’s journey.

Made to Order – Returns & Exchanges Policy

All our t-shirts are printed to order — meaning your shirt is specially created just for you. Due to the custom nature of each order, we do not offer returns or exchanges once an order has been placed.

However, your satisfaction is our top priority. If your item arrives with any defects, misprints, or any issues at all, please reach out immediately. Before leaving a negative review, contact us directly—we’re committed to providing 100% customer satisfaction, and we're confident we'll find a solution together.

Need help?

Feel free to contact us directly via email. This online store is proudly powered by Shopify, ensuring a secure and seamless shopping experience for you.

CUSTOMER REVIEWS

Kevin Smith

Amazing! So happy with this purchase and seller. Shirts are great quality and came much faster than expected. Thank you!

Reviewer

Antony

I bought these for my husband and I for our 25th wedding anniversary. They were just as described. We love them!

Reviewer

How to Reach Us

You can reach our customer service team by email at:

service@8bitweddinganniversary.com